Key Features Overview

Our Softswitch solution provides ITSPs with a superior management platform to support enhanced voice applications such as voicemail, unified messaging, conferencing, Web interface, e-mail, and other applications.

Enhanced Admin/User Web-Portal

This user-friendly interface allows the administrator to log on and manage customer accounts and also an array of value-added messaging services via the Web. The administrator can also provide an interface to end-users to be able to manage their accounts online.

Call Waiting

This feature allows customers to receive a second call while they are already using the phone line. They can put the current call on hold and answer another incoming call. They have the option to go back to the previous call whenever they like

Call Forwarding

This module enables customers to have calls forwarded to another number or branch extension. Calls can be forwarded under a specific condition, such as when an extension is busy or when calls are not answered. For example, if customers are expecting a call while they are out of the office, they can forward their calls to their cell phone.

Unconditional Call Forwarding

This feature allows customers to forward or transfer their calls from their IP Phone to another IP Phone or even their home or cell phone number. Since this feature is an unconditional forward, calls will be forwarded to the destination in any circumstance.

Three-Way Conferencing

The VoIP Class 5 server offers conferencing services for businesses and residential customers. This feature is available to any SIP customer including SIP IP Phones and SIP computer2phone.

Music On Hold

The VoIP Class 5 server offers conferencing services for businesses and residential customers. This feature is available to any SIP customer including SIP IP Phones and SIP computer2phone.

Follow Me

The Follow Me feature allows subscribers to receive calls at multiple pre-established numbers so the system will try to reach the users on different numbers until the user is finally located. This feature is useful to employees that work out of the office so they can be reached without clients being aware that they are actually out of the office. This feature supports calls to IP Phone numbers, PSTN or GSM numbers.

Voicemail Plus

Our Softswitch Class 5 server provides all the functionality required to deploy a full featured voice messaging solution to all enterprise, SOHO , and residential users. Our Softswitch Voicemail interface is user-friendly and includes a Web interface to manage settings and mailboxes.

Unified Messaging

This feature allows Softswitch owners to inform their customers when there is a new voice message waiting for them. With our Class 5 complete voicemail functionality and unified messaging, subscribers can access flexible message management features like e-mail receipt notification. E-mail receipt informs them any time they receive a voice message.

E-911 Emergency Service

This optional add-on module allows Our customers customers to support emergency services E-911. Calls to emergency numbers are located by integrating with a third party E-911 Service Provider that will collect all the customers' information and answer all 911 calls at its own call center. Then, the call center forwards the call to the right emergency service provider.

The popularity of Our Sofswitch Class 5 features can lead to excellent revenue potential. Sofswitch modular and scalable architecture enables you to launch VoIP services with low initial investment and upgrade your system as you grow.

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